Privacy Policy
We value your privacy at Meander Crest Park
Information We Collect
When you reach out to us for corporate floral arrangements or gift services, we collect information you supply voluntarily. This includes your name, business name, email, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though processing is securely handled by our payment partners.
For our corporate clients, we might gather extra business information like company registration data, preferred delivery timings, and budget constraints. This allows us to tailor our service to fit your enterprise requirements.
Our site automatically gathers some technical details when you browse. This includes your IP address, browser type, device details, and how you move through the site. We use this information to enhance site performance and learn how customers discover our services.
How We Use Your Information
We mainly utilize your personal information to complete flower orders and deliver outstanding customer support. This covers processing orders, coordinating deliveries, crafting custom arrangements per your specifications, and communicating about your needs.
We also use data to enhance our services and website experience. This helps us identify which corporate floral offerings are most beneficial to our clients and how we can better assist the business community in United Kingdom.
Information Sharing and Disclosure
Meander Crest Park respects your privacy and does not sell your personal data to others. We share information only as needed to deliver our services or when required by law.
We may share essential information with trusted service partners who assist in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your data and use it solely for the services they perform for us.
We may disclose information when required by law, a court order, or government request. We may also share data to safeguard our rights, property, or safety, or the well-being of our customers and staff.
Data Protection Practices
We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to guard it. This includes safe storage of data, encrypted exchanges, and restricted access to personal details within our company.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transmissions are encrypted to safeguard information as it travels between your browser and our infrastructure.
Limited Access
Access is restricted to staff who require it to deliver services.
Although we employ robust security practices, no method of online transmission is completely secure. We continually update our security measures to defend against evolving threats.
Your Privacy Rights
You hold significant rights concerning your personal data. Subject to applicable laws, you may request access, correction, deletion, or restrict how your information is used.
To exercise these rights, reach out using the contact details at the policy's end. We will reply within a reasonable period as mandated by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order information: 3 years after the most recent service interaction
- Payment transaction records: 7 years to satisfy tax and accounting obligations
- Website analytics data: 26 months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or two years with no activity
Cookies and Website Tracking
We employ cookies and analogous technologies to enhance your browsing experience and gain insight into how visitors use our site. Cookies help us recall your preferences and assess site performance.
You can manage cookie preferences through your browser settings. However, turning off certain cookies may impact how the site functions. For comprehensive details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our website may include links to third-party websites or services. This privacy policy covers only Meander Crest Park and our website. We are not responsible for the privacy practices of external sites.
We recommend that you review the privacy policies of any third-party websites you visit through links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, offerings, or applicable laws. When major changes occur, we will update the "Last Updated" timestamp near the top of this document.
Please take a moment to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.
Contact Us About Privacy
Meander Crest Park Privacy Team
1 Floral Street, London
London, United Kingdom WC2E 9LT
Email address: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, include "Privacy Request" in the subject line and provide as much detail as possible about your request. We strive to respond to all privacy requests within seven business days.